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Trust & Safety

Vault Verified and seller trust signals

What our badges and seller stats mean — and don’t mean.

Trust signals help you evaluate sellers, but read them for what they actually are:

Vault Verified / Vault Pick:

  • "Vault Verified" reflects a seller's account standing and payout history, not an inspection of any specific item.
  • "Vault Pick" is a seller-applied featured flag, not an authentication.
  • Get Vaulted does not currently run a per-item authentication program.

Grading:

  • PSA/BGS/SGC claims come from the seller — match the grade and cert number to what's shown in photos.
  • Report mismatches immediately after delivery.

Seller profile stats:

  • Completed sales shown on a seller's profile reflect real orders placed on Get Vaulted.
  • We do not currently have a star-rating or written-review system — see "Seller ratings and reviews" for what's available today.
  • New sellers aren't automatically untrustworthy — review listings and seller history carefully.

Authentication disputes require evidence — keep unboxing photos for high-value cards.

Still need help?

Email support@shopgetvaulted.com with your account email and order or trade ID if this article did not resolve your issue.

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