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Trades

Complete a trade

Timeline, delivery confirmation, and trade disputes.

Trade detail shows a protected timeline of offer, acceptance, labels, and delivery.

Completion:

  • Both sides ship and carriers scan packages.
  • Confirm receipt in-app when prompted if delivery confirmation is required.
  • Trade moves to completed — listings transfer per platform rules.

Problems:

  • Non-shipment: open dispute from trade detail after ship-by date passes.
  • Wrong item or damage: photo document and open dispute promptly.
  • Do not complete the trade in-app if you did not receive the correct items.

Trade disputes follow similar evidence rules as order disputes — include photos and tracking.

Still need help?

Email support@shopgetvaulted.com with your account email and order or trade ID if this article did not resolve your issue.

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