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Shipping

Set your seller ship-from address

Required for labels, quotes, and tax calculation.

Every seller must maintain a verified ship-from address used on all labels.

Update ship-from on mobile:

  1. Seller HQ setup cards or Seller Setup wizard → Shipping step.
  2. Enter street with autocomplete, city, state, ZIP (US sellers typically ship from US).
  3. Save — validation runs on the server.

Update on web:

  1. Seller Setup → Shipping or Account → Seller settings ship-from section.
  2. Verify address before saving.

Why it matters:

  • Label purchase fails if ship-from is missing or invalid.
  • Shipping quotes to buyers use distance from your ship-from.
  • Keep it updated if you move warehouses or P.O. box locations.

Still need help?

Email support@shopgetvaulted.com with your account email and order or trade ID if this article did not resolve your issue.

Contact Support