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Payments & Payouts

Platform fees and escrow

When escrow applies and what fees cover.

Get Vaulted uses fees and escrow to protect high-value collector transactions.

Escrow (when applicable):

  • Qualifying order totals may enter escrow hold until delivery confirmation.
  • Buyers see Vaulted Secure Checkout messaging at checkout.
  • Sellers see pending payout until release conditions met.

Trade fees:

  • Each party pays one Stripe charge: a $2.99 Get Vaulted platform fee plus their outbound shipping label.
  • Shipping is quoted at the actual carrier rate at checkout.
  • Optional cash can be settled off-platform, or paid on Get Vaulted (Stripe card fees apply).

Live and marketplace:

  • Seller fee schedules appear in seller terms and order breakdowns.

Questions about a specific charge?

  • Open the order or trade detail for fee lines.
  • Contact Support with order ID for billing disputes — do not chargeback without contacting support first.

Still need help?

Email support@shopgetvaulted.com with your account email and order or trade ID if this article did not resolve your issue.

Contact Support